Typical non spanish blog | Caser

Car accident detection with Caser Expat Insurance

Written by Bea Meitiner | May 21, 2024 9:00:00 AM

For the expat community in Spain, safety and security are as crucial as the paella and sun-kissed beaches that beckoned many to live la vida española. And when it comes to your safety on the roads, modern technology offers a silent guardian that's revolutionizing how we react to one of our worst nightmares – a car accident. 

This is where Caser Expat Insurance comes in, ready to spring into action like a superhero when you need it most with its car accident detection feature: Autohelp. This blog will explore the perks and advantages of this advanced feature, making it a must-have for anyone behind the wheel.

Unveiling Autohelp

Imagine this: You're cruising down the Costa Blanca, enjoying the scenic coastal drive, when suddenly, the serenity is shattered by the screeching of tyres and the jolting force of impact. While the shock and fear might momentarily paralyze your actions, technology steps in without a second thought—Caser's car accident detection immediately detects the collision and sends help to your exact location.

The system works through a combination of cutting-edge sensors, algorithms, and good old-fashioned human assistance. Upon impact, the built-in sensors spring into action, assessing the severity of the collision. If it exceeds a certain threshold, a distress signal is sent to the dedicated response centre staffed with professionals who speak your language. They'll try to communicate with you first; if there's no reply, they immediately dispatch emergency services.

How Car Accident Detection Works

The working principle behind Caser’s Autohelp system is as fascinating as it is reassuring. Once you've installed the GPS-enabled device in your vehicle glovebox and paired it with the app, you can drive with the peace of mind that help is just a button press away. When a collision occurs, the system follows these crucial steps:

Immediate Impact Assessment: The sensors within the device measure the force of the impact. Even if you're disoriented and unable to react, the technology is already hard at work evaluating the situation.

Warning and Response: If the impact crosses a preset threshold, the device immediately sends a warning to the Caser  Expat Insurance response centre along with your GPS coordinates.

Direct Assistance: The response centre attempts to contact you and assess the need for emergency assistance. If there's no answer or if you confirm that medical aid is required, they will promptly dispatch the appropriate services to your location.

The seamless integration of technology and human intervention means that whether your car is barely scratched or the damage is more severe, you're never alone in the immediate aftermath of a crash.

Speed is of the essence.

Studies have shown that decreasing the time it takes to receive medical care following a severe car crash can increase the chance of survival by 33%. However, one of the biggest causes for delays after a car accident is not being able to provide an accurate location to the emergency services. Autohelp automatically pinpoints the exact coordinates, which are shared with the emergency services, therefore eliminating any possible confusion as to the location and speeding up the recovery time. 

The Human Touch – Multilingual Support

Technology makes the service operational, but it's the human element that makes it effective. Caser Expat Insurance recognizes that in a crisis, clear communication can be just as vital as medical attention, and that's why their response centre is populated with professionals who are fluent in multiple languages, including English. For expats, this linguistic bridge can be the difference between getting the help you need and facing a potentially daunting and confusing situation.

Prompt and clear communication ensures that the nature of the accident and your current state are accurately assessed. The staff are adept at handling a wide range of emergencies and can swiftly coordinate the response, whether it be an ambulance, police, or recovery assistance.

A New Standard in Post-Accident Care

In the wake of a car accident, the aftermath can be chaotic. However, efficient post-accident care is paramount. Caser's car accident detection propels the standard of care to new heights with its rapid and proactive response mechanism. This ensures that the injured receive timely medical care while minimizing the risk of further complications from delays.

Thanks to GPS technology, medical services are directed to the scene with your precise location in hand. This direct and immediate coordination is invaluable for expats unfamiliar with local emergency services or who might have language barriers.

The Plus Side – Benefit from the Get-go

The benefits of Caser's Car Accident Detection system manifest in numerous ways. Here's a quick rundown of what you'll enjoy right off the bat:

Lower Stress and Anxiety: Even the simplest of car accidents can leave you rattled. With car accident detection, you can leave the worrying to the system while focusing on your well-being and next steps.

Faster Response Time: Autohelp is designed to detect and report accidents much quicker than a bystander would be able to. This swift response translates to faster assistance for you, potentially before you're even aware you need it.

24/7 Protection: The system doesn't clock out. Whether it's the middle of the night or a siesta, you can be assured that Caser's vigilant protection is always on.

It comes as standard: All Caser's Car Insurance policies include car accident detection as standard, regardless of whether you buy Third Party + Windscreen insurance, Extended Third Party Insurance, or Fully Comprehensive Insurance.

No installation is required: All you need to do is place the small device (3 x 3 cm) in your glove box and pair it with the app. You won't need to pair it again so long as you keep the app activated whenever you are in the car. Fear not, the app doesn't track you while driving, it is activated when it detects a crash. It also doesn't report the speed at which you were driving at the time of the crash.

Empowering Expats with Peace of Mind on Spanish Roads

For expats navigating the nuances of driving in Spain, Caser's Car Accident Detection adds a layer of security that's as comforting as a hot cup of chocolate con churros on a winter evening. The technology and support structure behind the system exemplifies the best of what modern insurance can offer – a perfect balance of tech-driven efficiency and a warm, empathetic touch when you need it most.

With car accident detection, Caser Expat Insurance sets a new benchmark for expat safety, proving that a little innovation can go a long way in ensuring we all enjoy the Spanish roads a little bit more.

 

If you are searching for car insurance in Spain, Caser Expat Insurance has the right policy for you!